TripWorks, the AI- and business intelligence-driven booking and automation platform for tours, activities, and attractions operators, today issued a warning that the travel industry is heading into a decisive consolidation phase as AI accelerates a long‑brewing SaaS shakeout. New research shows travel agencies and operators are relying on an unsustainable number of disconnected systems – a fragmentation problem that is driving up costs, eroding margins, and undermining customer experience.
