Connect with us

Uncategorized

New laws to make it easier to cancel subscriptions and get refunds

 New laws to make it easier to cancel subscriptions and get refunds. 18 hours ago. Emer MoreauBusiness reporter. Getty Images. New laws will make it easier to cancel subscriptions and get refunds for unwanted auto-renewals, the government has said.. A crackdown on “subscription traps” could save the average person nearly £170 a year, according to the Department for Business and Trade (DBT).. Consumers will no longer have to make “endless phone calls” to cancel a subscription, and they will be given a 14-day cooling off period after the end of a trial period, or when an annual subscription automatically renews.. The changes are expected to come into force in spring 2027.. The laws will enable people to cancel subscriptions “with the click of a button”, the DBT said.. Companies will be forced to give clear information upfront to prevent consumers from being “silently rolled onto expensive contracts”, it added.. Firms will also have to give customers reminders when a free or discounted trial is about to end, or when contracts that are a year or longer are about to be renewed.. The 14-day cooling off period will allow people to get a “full or proportionate refund” if they forget to cancel after a free trial, or the subscription auto-renews.. The changes could save the public a total of £400m a year, the DBT said.. Kim Biggs from Lincolnshire told BBC News she has been “caught out” by annual subscription fees that renew automatically.. Kim was notified that her free trial of AVG, the anti-virus software, was about to end. She said trying to cancel the subscription was “exasperating”.. “It took quite a lot of time to wade through all the pages, all the information that was presented when you first clicked onto the ‘unsubscribe’ part on the website.. “Eventually I clicked on the right options to get an online form to request a refund. I completed this but did not receive my refund.”. Kim said the phone number for AVG ‘s support centre was not easy to find online.. When she did speak to a support agent Kim said she was told “the form that I’d sent in is basically disregarded by them, that you have to speak to them through the support centre to get your refund, which was really annoying”.. “I had to keep repeating that I just wanted a refund, as she was very persistent in pushing the products available, trying to get me to change my mind.”. AVG said the company was “committed to providing customers with clear and transparent subscription controls”.. “Customers can easily cancel trials or subscriptions at any time through their account,” a spokesperson said.. “For auto-renewing subscriptions, a reminder email is sent in advance outlining the renewal date, price, and options to cancel or request a refund.”. ‘Nothing more frustrating’. Sue Davies, the head of consumer rights policy at Which?, said subscription traps can “wreak havoc on finances”.. “These new rules will help put consumers in the driving seat with proper transparency and protection,” she said 

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Uncategorized

What B-52 bombers bring to the Iran fight and more top headlines

​NEWYou can now listen to Fox News articles!. Good morning and welcome to Fox News’ morning newsletter, Fox News First. And here’s what you need to know to start your day …. TOP 3. 1. What B-52 bombers bring to the Iran fight. 2. Acting AG addresses reports Pam Bondi ousted over botched Epstein files. 3. Iran gives chilling retaliation warning after US airstrikes collapse key bridge. MAJOR HEADLINES. UNDER OATH — Nancy Guthrie sheriff to get dragged to hot seat as stalled case stirs up past scandals.Continue reading …. DANGER ALERT — Americans warned of potential attacks in vacation spot as border crossing fee doubles.Continue reading …. ‘SIT THIS ONE OUT’ — Kamala Harris’ latest attempt to criticize President Trump sends internet into a frenzy. Continue reading …. UNSUNG HERO — 911 audio reveals surprising twist in moments following Tiger Woods’ crash.Continue reading …. COURTROOM DRAMA — Blake Lively suffers major legal blow in sexual harassment case against Justin Baldoni. Continue reading …. –. POLITICS. MAD SCIENCE — NIH accused of defying President Trump by funding transgender mice research.Continue reading …. STRATEGIC SHIFT — Hegseth fires Army chief of staff in sweeping military purge operation. Continue reading …. AMERICA FIRST AID — Trump unveils 100% tariff plan on imported drugs unless firms shift production.Continue reading …. LEGAL SHOWDOWN — Top Democrats sue President Trump over executive order targeting mail-in voting.Continue reading …. Click here for more cartoons…. MEDIA. FAILING GRADE — American students’ lack of basic civics knowledge alarms education advocates. Continue reading …. FAKE NEWS FURY — White House press secretary blasts Politico report previewing Trump address on Iran.Continue reading …. ‘ON OUR SIDE’ — Chuck Schumer defends DHS shutdown strategy, claiming critics are ‘not fair.’Continue reading …. SILICON SQUEEZE — Tech companies put on notice as Meta caves to Florida’s under-14 social media ban.Continue reading …. OPINION. BRETT VELICOVICH — ‘Mystery’ drones are no mystery, they are a dangerous threat to national security. Continue reading …. DOUG SCHOEN — Democratic battle pits moderates vs. progressives for soul of the party. Continue reading …. –. IN OTHER NEWS. PERFECT TIMING — Alamo cannonball unearthed just one day before 190th anniversary of historic battle. Continue reading …. CRUSHED DREAMS — Tiger Woods was ‘hoping to’ play in Masters before shocking DUI arrest, bodycam footage shows. Continue reading …. DIGITAL’S NEWS QUIZ — What happened to Tiger Woods and who faced an investigation over military helicopters? Take the quiz here …. BALANCED BUZZ — United Airlines checked bag fees climbs $10-50 as fuel prices nearly double since Iran war. Continue reading …. NEW TARGET — RFK Jr. releases national microplastics mission. See video …. WATCH. TOM HOMAN — Airports are critical infrastructure — it’s necessary  

Continue Reading

Uncategorized

Nancy Guthrie sheriff to get dragged to hot seat as stalled case stirs up past scandals

​NEWYou can now listen to Fox News articles!. The Pima County Board of Supervisors has voted unanimously to drag embattled Sheriff Chris Nanos into a hearing to answer questions, with help from outside legal counsel as scandals mount over allegations of perjury and retaliation against his subordinates — and as the search for missing Nancy Guthrie enters its third month with no resolution.. Nanos is facing renewed scrutiny from local leaders over his portrayal of his early career history as his department seeks answers in the disappearance of Guthrie, the mother of “Today” co-host Savannah Guthrie.. While some critics have blasted Nanos over his handling of the 84-year-old’s suspected abduction from her home on Feb. 1, others have unrelated concerns — including allegations of perjury in a deposition tied to a recent First Amendment lawsuit filed by one of his own deputies.. The Pima County Board of Supervisors voted unanimously to have the sheriff come in and answer questions about his work history along with issues regarding his management of personnel, internal affairs, and other leadership issues in the department, public records show.. NANCY GRACE SLAMS SHERIFF’S HANDLING OF GUTHRIE CASE: ‘THE FISH STINKS AT THE HEAD’. The sheriff, who declined to comment on the board’s decision, was not accused of wrongdoing in connection with the Guthrie investigation during the meeting.. At a board meeting last week, the agenda included time for legal advice over how to address allegations of perjury against Nanos.. During a recent deposition, Nanos said he had never been suspended as a result of disciplinary action while working as a law enforcement officer.. FOLLOW THE FOX TRUE CRIME TEAM ON X. SIGN UP TO GET TRUE CRIME NEWSLETTER. According to public records published alongside the board meeting agenda, he had been suspended repeatedly as a police officer in El Paso, Texas, and resigned in lieu of termination before he came to Arizona in the early 1980s.. The documents indicate he was suspended for multiple weeks early in his career for things like excessive force, coming to work late, failure to report for duty and firing a gun inappropriately.. SEND US A TIP HERE. According to the Pima County Deputy’s Organization, his department’s labor union, he also said in his initial application that he left the El Paso Police Department in search of better pay and for personal reasons.. “He did not disclose that he resigned in lieu of termination,” the union wrote in a Facebook post. “Lying on your application would prohibit anyone from being hired.”. LISTEN TO THE NEW ‘CRIME & JUSTICE WITH DONNA ROTUNNO’ PODCAST. Timing for Nanos’ appearance in front of the board was not immediately clear, but the board’s outside counsel is expected to draft language for the request by April 7.. The tension with other elected officials within the county is a distraction for the sheriff that could have a negative impact on the investigation into Guthrie’s disappearance, ac  

Continue Reading

Uncategorized

What De Zerbi needs to do to turn Tottenham around

​48 minutes ago. 74 Comments. With the appointment of Roberto de Zerbi, Tottenham are on to their third manager this season and they are in serious relegation trouble. How, I ask, can a club with so much going for it end up in such a mess?. In the past few years, Spurs have developed a state-of-the art stadium and training facilities which are the match of anything across the globe.. Both are something I’m sure the club’s hierarchy are extremely proud of but, with that in mind, I’d like to recall a quote from one of these islands’ greatest football legends, Bill Shankly, who once asked if you had a choice of a great stadium and no team, or a poor stadium and a great team, which would you choose?. Bill followed it up by saying he’d have a poor stadium and a great team because the people come to see the team.. He’s right, of course. Football is about the players and the game, not the surrounds.. From my perspective as a former manager, I know supporters just want to see their teams win, and they will prioritise performances over infrastructure all day long.. So, are Spurs’ current problems simply down to them taking their eye off the ball in terms of what is happening on the pitch, and being too focused on what is happening off it?. Wwhile the club has invested heavily in the transfer market, it seems many of their supporters believe that they have always maintained a tight restraint on player wages – which I am sure has cost them when competing for signings with other top Premier League teams.. On top of that, behind the scenes they have not only moved on from long-serving executive Daniel Levy, who left in September after almost 25 years in the role, they have also consistently changed important roles in their management structure.. By doing that, I’ve got no doubt that the club has impinged on their coach’s ability to construct and sustain a stable players’ identity model, which could and would instil a much more aligned system on the pitch.. Image source, Getty Images. As I’ve mentioned in previous columns, today’s managers and coaches are more or less given players to coach rather than choosing signings themselves.. If you are the manager and you have real differences of opinion with the people making those decisions, or there are constant changes above you, then goodness knows how you can be successful, whoever you are.. With that in mind, and also looking at where Spurs have gone wrong with some of their player recruitment in recent years, I cannot believe that a manager of Roberto de Zerbi’s standing would sign a five-year contract without him having some say on signings and the new players who will be coming into the club.. With Spurs maintaining a strict wage budget, their recruitment must be smart and resourceful whatever division they are in, but it is also important it is in line with the coach’s needs and wishes.. First things first, though. How does De Zerbi try to keep them up?. ‘The Spurs players have to step up’. Image source, Gett  

Continue Reading

Uncategorized

Thunder inflict one of Lakers’ heaviest defeats

​Image source, Getty Images. 54 minutes ago. The Oklahoma City Thunder condemned the Los Angeles Lakers to one of the heaviest defeats in their history – one made more painful by an injury to star Luka Doncic.. Reigning NBA champions Thunder claimed a commanding 139-96 victory, helped by 28 points from Shai Gilgeous-Alexander, as they improved their league-best record to 61-16.. The Lakers have only been beaten by a greater margin on six occasions, with this 43-point loss just six points short of their worst margin of defeat against the Dallas Mavericks in 2017.. It was a first defeat in five for the Lakers, who must now wait to learn the severity of Doncic’s left hamstring injury after the Slovenian appeared emotional as he exited the court during the third quarter.. Doncic, who had scored 40 or more points in each of his previous three games and five of his past seven, will have an MRI scan on Friday, Lakers coach JJ Redick confirmed.. The Lakers had won 13 of their previous 14 games as they seek to hold on to the third seeding in the Western Conference, behind Thunder and the San Antonio Spurs, before the play-offs begin on 18 April.. Gilgeous-Alexander, the reigning Most Valuable Player, finished with 28 points, seven rebounds and seven assists, while Isaiah Joe added 20 points for the Thunder.. Austin Reaves led the Lakers with 15 points despite struggling with back pain, and LeBron James added 13 in 26 minutes.. Thunder’s 139 points were the most conceded by the Lakers this season and the 43-point defeat was the team’s heaviest since a 44-point loss to Philadelphia in November 2023.. Related topics. Basketball  

Continue Reading

Uncategorized

Artemis II crew describes life aboard Orion spacecraft on historic journey to the moon and back

​NEWYou can now listen to Fox News articles!. NASA’s Artemis II crew is on its way to the moon, giving Americans a firsthand look at life aboard the spacecraft as they travel farther from Earth than any crew in more than half a century.. Astronauts Reid Wiseman, Victor Glover and Christina Koch of the U.S., along with Jeremy Hansen of the Canadian Space Agency, boarded the 322-foot-tall Orion spacecraft and lifted off at 6:35 p.m. Wednesday from Kennedy Space Center in Florida. The Artemis II crew is expected to travel around the moon and back.. Speaking with Fox News’ Trace Gallagher Thursday night, the four-person crew described what it is like to be part of a mission set to carry astronauts farther from Earth than any crewed flight since the Apollo era — and what life aboard Orion is like as they begin their 10-day journey.. “There is no difference between up and down, and so, yes, I’ve been sleeping with my feet there and my head down here, and it’s very comfortable,” said mission specialist Christina Koch. “I think I’ll probably stay there the whole mission unless someone kicks me out. We’re finding out how to make this space capsule a home.”. NASA CHIEF VOWS FOUR MOON MISSIONS BEFORE TRUMP’S TERM ENDS IN AMBITIOUS 2028 TIMELINE. Pilot Victor Glover said he was surprised when the crew got the “go for launch,” turning the mission into reality.. “We like to say that we’re prepared without having an expectation, but you know in the back of your mind, you kind of hope you launch,” he explained. “And then when we got really close, it was like, wait, we’re getting ready to go to space. And when those solids lit, you know, it was a ride where you’re trying to be professional, but the kid inside of you wants to break out and just hoot and holler.”. Glover credited NASA’s Exploration Ground Systems team and launch control team, who have been preparing for the mission for months.. TRUMP HYPES MOON MISSION AS ARTEMIS II PREPARES TO LIFT OFF UNDER PRESSURE FROM PAST FAILURES. “It was an example of how hard they’ve been working lately that we launched,” he said. “Even though we didn’t get to really watch, but it felt beautiful.”. As the crew answered questions, they passed around a floating microphone in zero gravity. The crew had just completed a trans-lunar injection burn, committing the mission to a trajectory toward the moon.. “We are definitely 100% on our way to the moon,” commander Reid Wiseman said. “The lunar gravity will take over in a couple of days here and start pulling us around the far side.”. NASA’S ARTEMIS II CREW COMMITS TO MOON TRAJECTORY AFTER CRITICAL BURN SENDS ORION INTO DEEP SPACE. Wiseman highlighted the significance of the Artemis II mission.. “At the end of our trans-lunar injection here, about an hour and a half ago, we just really looked at each other. And I know the United States has done this 1968 through 1972, but it’s just – this is unbelievable that we can put our minds to something and pull it off. This is an u  

Continue Reading

Latest News

Uncategorized54 minutes ago

What B-52 bombers bring to the Iran fight and more top headlines

​NEWYou can now listen to Fox News articles!. Good morning and welcome to Fox News’ morning newsletter, Fox News First....

Uncategorized2 hours ago

Nancy Guthrie sheriff to get dragged to hot seat as stalled case stirs up past scandals

​NEWYou can now listen to Fox News articles!. The Pima County Board of Supervisors has voted unanimously to drag embattled...

LifestyleNews3 hours ago

‘I’m saying no more than…’: Alia Bhatt reveals husband Ranbir Kapoor took a month off work before Raha was born, talks about how motherhood slowed her pace

 ​Alia Bhatt described what home means after childbirth (Source: Instagram/Alia Bhatt). Motherhood often reshapes how people define success, safety, and...

BBC News World3 hours ago

Artemis II leaves Earth’s orbit on track for far side of the Moon

​ Artemis II leaves Earth’s orbit on track for far side of the Moon. 6 minutes ago. Pallab Ghosh,Science Correspondent, Cape...

Video3 hours ago

US destroys major bridge in Iran with retaliation strikes by Iran on Israel and Gulf | BBC News 

[embedded content] 

HealthNews3 hours ago

Listen: What the Vaccine Schedule Whiplash Means for Your Kids

​LISTEN: After a federal judge blocked the Trump administration’s efforts to pare down childhood vaccine recommendations, plenty of questions remain...

Video3 hours ago

At least eight killed and 100 injured in US strike on Iranian bridge. #Karaj #Iran #BBCNews 

[embedded content] 

Video4 hours ago

Artemis II crew describe ‘breathtaking’ views of Earth during space livestream. #Nasa #BBCNews 

[embedded content] 

India Top Stories Feeds4 hours ago

Trump Imposes 100% Tariffs On Patented Drugs: Its Impact On India

​ The bigger picture threatens a move away from established production hubs like India. The bigger picture threatens a move away from...

Video4 hours ago

Artemis II crew make final push towards the Moon | BBC News 

[embedded content] 

Trending News

Join Our Newsletter

Stay updated with breaking news and exclusive content.