Travel

A passage from India: Why rich Indian travellers may be crucial to the London revival

This summer, as King Charles gets coronated and brisk travel by high networth, high spending Indians, Chinese, Emiratis and Americans is on the anvil, tourism-fuelled retail will hopefully take the edge off recession fears. Most analysts are predicting a return to better days, as tourists and corporate travellers come back and many a crazy rich Asians make the wheels go round economically.

By Anoothi VishalCherry blossoms are in bloom all over Hyde Park and the quiet tree- lined avenues of Knightsbridge, the ultra luxe enclave of centralLondon. It’s April, andLondon, proverbially a city where you can never be bored, is emptier than in its pre-pandemic hey days. But that’s because of Easter, Ramadan and mid term school breaks, plus perhaps the many strikes and a severe cost of living crisis that has been debilitating the UK economy, though the clouds now seem to be lifting just that bit.

For one, the humongous cost of coronation estimated at GBP 200 million is likely to be offset by extra earnings of a whopping GBP 1 billion for the UK; earnings from tourism, pubs, and parties, says a recent report by consultancy firm Brand Finance.

Even in April, the iconic Harrods in Knightsbridge is doing brisk enough business. And Asian consumption is leading the way. Though last year, Oxford Street had 50 per cent fewer footfalls than in 2019, now with high networth Arab, Chinese and Indian travellers expected in, the much feared recession may not hit after all. Of these, Indians are the largest group (30 per cent) to get visit visas, having recently overtaken the Chinese (27 per cent).

Just a stone’s throw away from Harrod’s stands the luxury Carlton Tower Jumeriah, refurbished at a phenomenal cost of GBP 100 million. It is now a chic new, considerably lightened modern hotel, quite different from its 1960s version. It is gearing up for high spending and long staying guests, including corporate travellers who will be flying down for more than a few high profile parties.

“The India market has become very important for us, even as we are trying to establish ourselves as a British hotel with links to the fashion and luxury industry in the city”, says the hotel’s India Du Cann (named after her favourite country because her parents met in India and were friends with the APassage To India director David Lean).

To cater to the luxe Asian travellers likely to gravitate towards the high fashion retail of this area, the rooms are larger and adequate for family stays, the amenities high on tech (including dyson hair dryers), and the ambience more relaxed and plush–a long swimming indoor pool comes with a transparent roof allowing you the luxury of staring at the skyline even on a grey, rainy day. There are customised offerings including personal monogrammed slippers and towels to make you feel as if you are a guest in an aristocrat’s house, and service is full fledged and warm– rare in the Brexit-afflicted market in the UK.

The afternoon tea, quintessentially an English tradition, is modernised with no-added-sugar goodies created by one of the most influential pastry chefs in the world Jessica Prealpato, who takes inspiration from the botanicals of Kew Gardens, but is likely to resonate with rich Indians and Chinese with its rare tea offerings.

That Indian travellers whether business or leisure have been amongst the biggest luxury consumers is also evident at other spaces. “At every table, you now find at least two Indians even amongst a mixed corporate group, and there is an entire road called the Indian street because so many rich Indians have lately bought holiday homes here in the last two-three years,” says Camellia Panjabi, the grand dame of the Indian community in London. According to realty firm Sotheby’s recent report, ultra rich Indians make up the highest number of property buyers in London now, and holiday apartments between GBP 290,000-450,000 have been selling briskly with this group. Some buy it because they have children studying in the country, necessitating frequent trips, others because London is a natural draw for those investing outside the country with its historic ties to India.

London is the quintessential tourist city – with 40 per cent of Londoners being made up of travellers at any given point in time. It is natural then that its retail should be so determined by HNI tourists. As more rich Indians, Arabs and Chinese travel to the city and splurge, the highest inflation the city and the country have been facing in four decades is likely to come down, as per various reports by audit firms.

“Coronation weekend could get people really charged up and in a celebratory mood with travellers spending highly on travel, stay, food and shopping…” hopes chef Rishim Sachdeva, formerly Mumbai based but now in London for a few years. He as well as a slew of other travel and hospitality professionals talk of the substantial dip in business in the last few months but hope that things are looking up. The lunch crowd for many central London restaurants, for one, is still down, dependant as it was on corporate eating out.

In 2019, visitors to London spent an astounding 2 billion GBP. 2023 spends are not near that yet. But that both corporate entertainment and leisure is likely to be upped as the peak tourist season approaches can be glimpsed on days such as one just before the Bengali poila baisakh, the first of spring. It’s houseful at Chourangi, the Bengali restaurant that came up bang in the middle of the pandemic on Oxford Street. On the day I visit, co-owner Aditya Ghosh, who is also Co-Founder of Akasa Air, has been entertaining colleagues from India. On the first day of spring, it is apparently heaving – not for nothing is Bengali the second most spoken language in London. Lunch over luchi may well be a portent of times to come, as well-heeled Indians revive what was once the seat of the Empire.

Travel

UNWTO’s 2nd World Sports Tourism Congress focuses on sustainability

Besides assessing the impacts of sports tourism, the Congress also explored the potential benefits of the growing sector, including its links to health and wellbeing and its importance for promoting destinations to bigger and more diverse audiences. The Congress was held under the theme “Tourism and Sports United for Sustainability” from April 26-27 in Zadar.

Keeping the potential of Sports Tourism towards contributing to Sustainable Development Goals, the 2nd edition of the World Sports Tourism Congress(WSTC) was held under the theme “Tourism and Sports United for Sustainability” from April 26-27, 2023 inZadar.

Besides assessing the impacts of sports tourism, the Congress explored the potential benefits of the growing sector, including its links to health and wellbeing and its importance for promoting destinations to bigger and more diverse audiences.

In the first two months of 2023, Kashmir welcomed 250,000 tourists, setting a new record. The Tourism Working Group meeting, scheduled in May, will focus on strategies to boost tourism in the region, measures to improve infrastructure, promote cultural tourism and enhance safety and security measures, Tourism Secretary Arvind Singh told ETTravelWorld.

Organised byUNWTO, Government of Croatia through its Ministry of Tourism and Sport and the Affiliate Member Croatian National Tourist Board, theWorld Sports Tourism Congress(WSTC), brought together experts and leaders from across the sports and tourism sectors, alongside representatives of destinations and businesses.Leaders from both established and emerging sports tourism destinations shared their insights and best practices to produce recommendations for growing the sector in size and influence.

“The Congress provided an opportunity to hear from various international and Croatian speakers and showcase the opportunities for sustainable development of sports tourism in the country,” said Nikolina Brnjac, the Minister of Tourism and Sport in Croatia.

Brnjac also mentioned that the Croatian government has secured ample funds for building active tourism infrastructure, in line with their goal of making Croatia a competitive sports tourism destination on a global scale.

In order to maximise the potential of sports tourism, public and private sector actors must collaborate and that’s where UNWTO steps in, Secretary-General of UNWTO Zurab Pololikashvili said.

Travel

Arabian Travel Market set to open in Dubai on May 1

Held in collaboration with the emirate’s Department of Economy and Tourism (DET), the four-day mega event will host over 2,000 exhibitors, representatives from more than 150 countries and an anticipated 34,000 attendees. In its 30th edition, the show sees 27% YoY rise in exhibitors, with growth across all show sectors.

From left to right: Haitham Mattar, Managing Director, IHG Hotels & Resorts; Issam Kazim, CEO, Dubai Corporation for Tourism and Commerce Marketing, part of DET; Vasyl Zhygalo, Managing Director, RX Middle East / Portfolio Director WTM and IBTM, RX; Danielle Curtis, Exhibition Director for the Middle East, Arabian Travel Market; and Adnan Kazim, Chief Commercial Officer, Emirates.Themed Working Towards Net Zero,Arabian Travel Market(ATM) 2023 is set to open inUAE‘sDubaifrom May 1 to May 4, 2023. Held in collaboration with the emirate’sDepartment of Economy and Tourism(DET) and in its 30th edition, the show will host over 2,000 exhibitors, representatives from more than 150 countries and an anticipated 34,000 attendees.Interestingly, the exhibitor participation inATM 2023has risen by 27% compared to last year’s event, with growth registered across all show sectors. These include regional upticks for the Middle East, representation for which will be 24% larger than in 2022, Europe (17% larger), Asia (15% larger) and Africa (8.5% larger). The event’s Travel Tech and hotels sectors have also witnessed sizeable year-on-year growth, expanding by 62% and 37.5%, respectively.

“ATM 2023 will provide a platform for a diverse array of public and private-sector speakers, all of whom will offer expert insights into sustainable travel trends, responsible tourism and a host of other industry-critical issues,” said Danielle Curtis, Exhibition Director ME, Arabian Travel Market.

The PATA India Roadshow in Frankfurt showcased the state’s tourism products and services, including cultural, eco, wellness, and hinterland tourism, beyond its popular beaches. The Goa Tourism Department also participated in ITB Berlin 2023 and has plans to exhibit at the Arabian Travel Market in Dubai to further its destination marketing efforts.

Other than the theme, the highlight of this year’s ATM is the return of the Chinese traveller. For the first time after the country lifted its Covid-related travel restrictions earlier this year, Chinese exhibitors and travel professionals are making a return to ATM 2023, an official release by the exhibitor shared. China became the world’s top source market in 2019, with 155 million tourists spending more than USD 250 billion overseas. Based on predictions, the nation’s outbound market is expected to recover to around six million travellers per month by the summer of 2023.”We’ve seen a robust increase in exhibitor growth across all show areas and it’s exciting to be able to welcome back our Chinese colleagues after remaining covid restrictions were lifted in the region,” said Vasyl Zhygalo, Managing Director of RX Middle East and Portfolio Director of WTM, IBTM and RX.

“With sustainability an ever-increasing consideration for the travel industry, and indeed across the WTM and IBTM event portfolios, it’s never been more important for the sector to interact with ATM 2023’s theme, ‘Working Towards Net Zero’ and explore the vast array of business trends and opportunities showcased around this topic at the show,” added Zhygalo.

As in previous years, Southeast Asia and India will feature prominently at this year’s event as well. According to a Reserve Bank of India (RBI) report, Indian nationals spent a record USD 10 billion on overseas travel during the first nine months of 2022, an increase of nearly 43% compared to pre-Covid figures. Other estimates indicate the number of annual outbound journeys will reach more than 27 million by 2024, with a total value of over USD 42 billion.

To mark its 30th edition, ATM will be unveiling a dedicated sustainability pledge that has been designed to reinforce RX’s commitment to the delivery of sustainable events through the use of environmentally friendly materials, the elimination of single-use plastics and other forward-thinking initiatives. In addition to setting out the show’s journey towards net zero, this pledge will be accompanied by a new playbook, which offers participants a framework within which to mitigate their environmental impact before, during and after the event, the exhibitor shared.

“It is indeed fitting that this year’s ATM theme focusses on sustainability to build a better future for tourism. For us, this theme assumes even greater significance as 2023 is UAE‘s Year of Sustainability and Dubai will be hosting COP28, the UN Climate Change Conference,” said Issam Kazim, CEO, Dubai Corporation for Tourism and Commerce Marketing.

“Dubai has made significant strides in this area, with strategies to reduce carbon footprint and create a more environmentally conscious tourism industry, aligned with the ambition of our visionary leadership to make Dubai the best city in the world to visit, live, and work in. As momentum continues to accelerate across the global tourism andMICEsegments, we welcome the pursuit of a more evolved, collaborative, inclusive and long-term approach to sustainable growth and practices for the industry,” Kazim added.

In addition to sustainability, the ATM Global Stage will host a variety of sessions focused on pivotal industry issues, including, but not limited to: hotels and hospitality; aviation and transport; meetings, incentives, conferences and exhibitions (MICE); business travel; investment; responsible tourism; workforce diversification; and emerging segments such as attractions, cruises, wellness and cultural tourism.

The upcoming edition will see the return of the ATM Travel Tech Stage, which will host discussions on how factors such as artificial intelligence, the metaverse, cryptocurrency and big data are impacting the travel sector, while showcasing cutting-edge innovations and solutions with the potential to drive the next generation of sustainable tourism.

ATM 2023 will also feature a Sustainability Hub for the first time in the show’s history. This space will offer a venue for sessions dedicated to the latestsustainable traveltrends and innovations, while providing the backdrop for the ATM 2023 Start-up Competition.

This year’s show will see the return of International Luxury Travel Market (ILTM) Arabia, which will explore trends and opportunities within the burgeoning field of high-end tourism. There will also be sessions from the International Tourism & Investment Conference (ITIC), the International Congress and Convention Association (ICCA) and the Global Business Travel Association (GBTA).

“As we celebrate 30 years of partnership and commitment at ATM, it’s remarkable to see this event’s evolution and growing prominence on the global stage,” said Adnan Kazim, Chief Commercial Officer at Emirates. “We are proud of the role we have played in the growth of ATM and strengthening its mindshare as an industry event, as well as the growth of our home city Dubai, which is at the forefront of global tourism,” he shared.

The 30th edition of ATM will take place as part of Arabian Travel Week, a festival of events dedicated to enabling industry professionals from all over the world to collaborate and capitalise on market opportunities through exhibitions, conferences, breakfast briefings, awards, product launches and networking events.

ATM 2023’s strategic partners include Dubai’s Department of Economy and Tourism (DET) as the Destination Partner, Emirates as the Official Airline Partner, IHG Hotels & Resorts as the Official Hotel Partner and Al Rais Travel as the Official DMC Partner.

Travel

MoT to expand Yuva Tourism Clubs to 50,000; foster sustainability among members

To mark the 100th Episode of ‘Mann ki Baat’ airing today, the Ministry of Tourism plans to celebrate through its Yuva Tourism Clubs. The MoT will kick-off the celebration with special initiatives, such as launching a design challenge to create substitutes for single-use plastic items, promoting climate resilience in buildings, endorsing the Life Mission, and more.

The Yuva Tourism Clubs, constituted by theMinistry of Tourism, are envisaged to build the young tourist ambassadors of the nation.

In a recent statement, the Ministry of Tourism has proposed to increase the number of Yuva Tourism Clubs to 50,000, in the next 100 days, starting from May 1, 2023. To date, around 30,000 Yuva Tourism Clubs have been constituted by the Ministry of Tourism.

The introduction of Yuva Tourism Clubs was launched in schools, colleges, and Indian Hotel Management (IHM) institutions as part of the Azadi Ka Amrut Mahotsav celebrations. According to MoT, the goal of Yuva Tourism Clubs is to cultivate and empower young advocates for Indian tourism who can recognise the potential of tourism in India, value our diverse cultural heritage, and foster a keen interest and enthusiasm for tourism.

Additionally, they aim to teach students the importance of responsible tourism and encourage them to become skilled professionals and entrepreneurs in the hospitality and tourism sectors.

Going forward, to make future Hotel and Tourism Managers aware about sustainability, all IHMs will conduct a design challenge for designing substitutes of items of cutlery and crockery made of single use plastic.

They would also incorporate climate resilience in their buildings for which the Ministry of Tourism will coordinate with theMinistry of Renewable Energyfor Rooftop Solar Panels, Ministry of Water Resources for Rain Water Harvesting and other such interventions.

All this and more is a part of a special initiative that the Ministry of Tourism intends to celebrate the “100 Episodes of Mann ki Baat – 100 Days of Action” through the Yuva Tourism Clubs, which is to be aired today.

Some of the other activities include hosting a live event via video conferencing with Yuva Tourism Clubs to promote the Life Mission, organising visits of Yuva Tourism Clubs to coastal areas and 71 lighthouses, and more.

MoT acknowledged that tourism and sustainability have been mentioned by Prime Minister Narendra Modi from time to time in ‘Mann ki Baat‘.

“The Ministry of Tourism proposes to organise several initiatives and activities through the Yuva Tourism Clubs, as the students of today would be the entrepreneurs and citizens of tomorrow,” it stated.

Travel

Global tourism makes 95% recovery, same as 2019: WTTC

The global tourism body predicts the sector will grow its GDP contribution to USD 15.5 trillion by 2033 representing 11.6 percent of the global economy and will employ 430 million people around the world, with almost 12 percent of the working population employed in the sector. Spending from overseas visitors also grew by a record 82 percent to reach USD 1.1 trillion in 2022.

A recent research report by theWorld Travel & Tourism Council(WTTC) shows the travel and tourism sector is closing in on its 2019 peak, recovering by more than 95 percent.

In 2023, the sector is forecasted to reach USD 9.5 trillion, just five percent below 2019 pre-pandemic levels when travel was at its highest, the research stated further.

The global tourism body is also eyeing the sector to grow its GDP contribution to USD 15.5 trillion by 2033 representing 11.6 percent of the global economy and will employ 430 million people around the world, with almost 12 percent of the working population employed in the sector.

It is also revealed that 34 of the 185 countries have now recovered to pre-pandemic levels in terms ofGDP contributionand have already exceeded 2019 levels.

WTTC also forecasted that by the end of 2023, nearly half of the 185 countries will have either fully recovered to pre-pandemic levels or be within 95 percent of full recovery.

According to the 2023 Economic Impact Research (EIR) conducted by WTTC in collaboration with Oxford Economics, the global tourism body predicted that the sector will recover to 95 percent of the 2019 job level. The travel and tourism sector provides 300 million jobs worldwide.

From a pre-pandemic high of more than 334 million, the Covid-19 pandemic ravaged employment in the sector which saw losses of more than 70 million to bring the total number employed in 2020 to just 264 million.

Following the recovery of 11 million jobs in 2021, the sector created 21.6 million new jobs in 2022 to reach more than 295 million globally – one in 11 jobs worldwide.

Last year, despite the economic and geopolitical difficulties, the travel and tourism sector’s recovery continued at pace, growing 22 percent year-on-year to reach USD 7.7 trillion. In 2021, the global sector grew 24.7 percent year-on-year.This recovery represented 7.6 percent of the global economy in 2022, the highest sector contribution since 2019, although its global GDP is still 22.9 percent behind its 2019 peak.

“The travel and tourism sector continues to recover at pace, demonstrating the resilience of the sector and the enduring desire to travel. By the end of the year, the sector’s contribution will be within touching distance of the 2019 peak. We expect 2024 to exceed 2019. Travel & Tourism will be a growth sector over the next ten years,” said Julia Simpson, President & CEO, WTTC.

“The recovery will speed up this year as Chinese travellers re-enter the market,” she added.

The research shows that the ongoing conflict in Ukraine and prolonged travel restrictions imposed by a number of countries such as China had a significant impact on the global recovery.

But the recent decision by the Chinese government to reopen its borders from January will propel the sector and see it recover to pre-pandemic levels next year.

Spending from overseas visitors grew by a record 82 percent to reach USD 1.1 trillion in 2022, showing that international travel is firmly back on track.

Travel

Driving sustainability: Strategies for hotels to achieve environmental, social goals

According to the World Tourism Organization, the tourism industry is responsible for around five percent of global CO2 emissions due to its high dependence on carbon-based fuel, food, and water. The hotel industry, in particular, has a significant part to play given its role on consumer consumption and local communities.

Representative Image By Chetna KauraIn today’s fast-paced world, we often prioritise convenience over sustainability when it comes to travel, making it easy to overlook the impact that our actions have on the environment.

The travel and tourism industry are a significant contributor to greenhouse gas emissions and climate change. According to the World Tourism Organization, the industry is responsible for around five percent of global CO2 emissions due to its high dependence on carbon-based fuel, food, and water. The hotel industry, in particular, has a significant part to play given its role on consumer consumption and local communities.

There is reason for optimism that a solution to the problem exists in the form of the circular economy model, which prioritises the creation of a closed loop where waste is minimised, and all resources are either reused or recycled. This creates an opportunity for the hotel sector to be at the forefront of the movement towards sustainable tourism practices and set an example for the rest of the industry.

Benefits of the circular economy model for the hotel industryThe circular economy model can help hotels achieve sustainability in three key areas, primarily in cost saving, reputation, and opening up new revenue opportunities. Waste reduction and material reuse can result in significant cost savings on procurement and waste disposal. It can enhance hotels’ reputation as eco-friendly options, potentially attracting more business. Lastly, the model can stimulate innovation and new revenue streams for hotels.

Sustainability risks to the hotel industryWhen considering the circular economy model for hotels, we must keep in mind the present sustainability risks facing the sector too.

Over-reliance on food imports increases the industry’s carbon footprint and negatively impacts the countries they operate in. According to a report by the World Wildlife Fund, the food and drink sector accounts for nearly a third of global greenhouse gas emissions, and the transportation of food accounts for a significant portion of these emissions. Reducing reliance on food imports will be critical for hotels to achieve sustainability goals.

Additionally, the industry’s dependence on a dedicated workforce limits their ability to adapt to changing market conditions in sync with their sustainability goals. This is because hotels can find it difficult to quickly train and retrain people on new sustainability practices and procedures, especially if a hotel is understaffed or if there is high turnover, which is common in the industry.

It is also challenging for hotels to influence guest behaviour towards pro-sustainability practices, which can impede their ability to fully realise and uphold their sustainability commitments. According to a survey by Booking.com, while 82 percent of travellers believe that sustainable travel is vital, only 43 percent said they often or always manage to travel sustainably. These risks create an opportunity for innovation to address sustainable practices.

Sharing more details about the initiative in an exclusive conversation with ET TravelWorld, Prashant Kumar, Co-Founder & CEO, zingbus, the introduction of shared electric cabs can significantly help in reducing carbon emissions by over 6 kg per passenger on the Agra and Jaipur routes. He also revealed that zingbus plans to introduce over 80 electric buses in the next 12 months across the country. Excerpts from the interview:

Sustainable local food sourcing for hotelsOne way for hotels to address sustainability risks is by rethinking their food sourcing practices. Food imports can increase a hotel’s carbon footprint, and over reliance on large-scale industrial agriculture can contribute to environmental degradation. On the other hand, sourcing food locally can support small and medium-sized enterprises, and smallholder farmers while promoting sustainability.

The Natural Step sustainable design framework is an excellent tool for hotels to align their food sourcing practices with sustainable principles. The framework emphasises reducing dependence on non-renewable fuels and synthetic chemicals, minimising destruction of nature, and ensuring no hindrance to local people from meeting their needs.

Even procuring 50 percent food locally can have numerous benefits for hotels, including cost savings on imported food, improved brand reputation, and being a local community champion. While there may be challenges such as inadequate quantity and inconsistent quality of produce, educating staff and customers and increasing the procurement team’s bandwidth can help overcome these issues.

Sustainable staffing by hiring local talent

Hotels can truly make a difference in their communities by prioritising local hiring practices. It’s not only a smart business move, but it can also lead to a long-term positive impact on the environment and society. Hiring from the local community can also help hotels build stronger relationships with their workforce while building a positive image in the local community. A local team can also create elevated customer experiences through a better understanding of local culture and customs.

Furthermore, by hiring locally, hotels can benefit from financial incentives offered by the local governments and reduce their carbon footprint by minimising staff commuting. Of course, challenges such as finding the right talent pool may arise, but with a little effort and investment in training and education, hotels can create a situation where everyone comes out on top, from the guests to the planet.

Influencing pro-sustainability behaviours of guestsEncouraging guests to adopt pro-sustainability behaviours can be a win-win for both hotels and the environment. One effective strategy is to offer sustainable toiletries and accessories only on request. This not only reduces costs in the short term but also nudges guests to be more mindful of their consumption levels. Another way hotels can promote sustainability is by providing guests with a “Guest Sustainability Report” at check-out. This can make guests feel good by letting them witness the positive impact of their eco-friendly choices, which would encourage them to continue making sustainable choices in the future.

Furthermore, adopting a sustainable philosophy, will allow hotels to tap into a growing segment of guests who value ethical and eco-friendly practices. A survey by TripAdvisor found that 62 percent of travellers would choose one hotel over another because it had more environmentally friendly practices.

In a world where environmental concerns are becoming more pressing, hotels that prioritise sustainable growth have the opportunity to set a positive example and make a meaningful impact. By taking responsibility for their ecological footprint and demonstrating their commitment to ethical and environmentally conscious practices, hotels can not only appeal to a growing segment of eco-conscious consumers but also drive progress towards a more sustainable future.