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Passtination launches to bring airline loyalty into the destination

Passtination launches to bring airline loyalty into the destination

Passtination launches to bring airline loyalty into the destination

Passtination, a spin-out from the team behind Global Nomad Pass, has launched to help airlines extend loyalty beyond the flight by rewarding members in the destinations they visit.

A fully white-label solution, Passtination helps airlines turn their loyalty program into an in-destination benefit by offering instant, merchant-funded discounts to their members at local restaurants, hotels, fitness studios, and experiences worldwide.

Safir Jamal, Founder and CEO of Passtination, said: Airline loyalty was built for flights, but flights are just the beginning. The moments that define our travels hpen on the ground, where we eat, stay, shop and explore. Yet most airline loyalty programs dispear the moment the plane lands, creating a missed opportunity to reinforce loyalty and influence the next booking.

At the same time, traveler expectations are changing. Today’s travelers expect immediate value, not points they’ll redeem years from now. Passtination gives airlines a way to meet that expectation without redesigning what they’ve already built. It complements – rather than replaces – the earn-and-burn model.

Airlines can offer their loyalty members free trial passes based on their status tier, then convert that engagement into paid upgrades through cash or points redemption. Because merchants fund the discounts and Passtination’s flat annual fee covers all technology and operations, each free-to-paid upgrade goes straight to the airline’s bottom line.

The model also creates opportunities for airlines to drive engagement between trips, boost points redemption, increase co-brand card adoption and usage, and deliver highly personalized offers to each member via location-based push notifications.

Passtination is one of the first companies to launch a dedicated in-destination loyalty solution for airlines. The model turns the destination itself into a loyalty touchpoint, keeping members engaged between trips and giving airlines a presence that outlasts the flight.

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Measured Growth and Market Repositioning Define Saudis Real Estate Sector in Q1 2026

Measured Growth and Market Repositioning Define Saudis Real Estate Sector in Q1 2026

Measured Growth and Market Repositioning Define Saudi’s Real Estate Sector in Q1 2026

CBRE Middle East, a global leader in commercial real estate, released today its Q1 2026 Saudi Arabia Real Estate Market Review, highlighting a market defined by strategic recalibration, steady structural demand drivers, and continued investor confidence despite a more complex regional economic backdrop.

Saudi Arabia’s macroeconomic environment in early 2026 reflects a period of adjustment, shed by external pressures and evolving domestic policies. Real GDP growth moderated to 2.8% year-on-year in Q1, with full year forecasts for 2026 revised to 1.9%, due to the significant reduction in oil production and exports and softer non-oil expansion.
Inflation remains stable at 1.8%, while foreign direct investment saw strong momentum, rising 90% year-on-year in Q4 2025, signaling confidence in the Kingdom’s long-term prospects. Fiscal policy remains expansionary, supporting major infrastructure investment alongside ongoing cital market reforms aimed at enhancing liquidity and investor access. Against this backdrop, the real estate sector continues to demonstrate strength. Transaction values reached SAR 112 billion in Q1 2026, up 6.8% year-on-year, supported by improved financing conditions and stronger access to cital. At the same time, regulatory reforms, including foreign ownership measures and increased market transparency are strengthening institutional participation and aligning the sector with global standards.

The development pipeline is also evolving, with a gradual shift from construction led growth to delivery and long-term asset management. Major projects continue to advance, with Riyadh remaining the focal point of activity. Strategic repositioning is evident across flagship developments, including NEOM’s growing focus on AI and data infrastructure, alongside continued progress in projects such as Diriyah and Jeddah Tower. This sustained pipeline, backed by public and private investment, reinforces the Kingdom’s long-term Vision 2030 ambitions.
The Office market remains fundamentally undersupplied, particularly for prime spaces, with Grade A occupancy levels remaining at close to full cacity. Demand continues to be driven by the Regional Headquarters (RHQ) program, attracting hundreds of international firms to establish a physical office presence in the cital. While new supply is expected to moderate rental growth in the longer term, structural demand continues to exceed availability. Across other markets such as Jeddah and Dammam, office performance remains stable, although a clear divergence is emerging between modern Grade A assets and older stock, with occupiers increasingly prioritizing quality, flexibility, and digital infrastructure.

The Residential sector continues to see robust activity, supported by a growing population, government-backed housing initiatives and expanding mortgage penetration. However, ongoing supply deliveries across major cities are contributing to a more balanced market environment. Accordingly, residential rental rates in Riyadh softened by 2.1% year-on-year in March 2026, marking a shift toward more sustainable pricing across the cital. This softening underscores the impact of the September 2025 regulatory reset (5-Year Rent Freeze), which brought the cycle of sustained rental growth to an end. Under REGA’s new mandate, rents for existing leases are fixed at their September 2025 levels, while new-to-market inventory must align with the last recorded value on the Ejar platform. This regulatory shift provides a stabilized baseline for both existing tenancies and new inventory, effectively cooling speculative spikes.

The Retail sector continues to demonstrate a marked shift towards digital commerce, a trend further accentuated by recent events, with impacts on consumer movements and spending trends. Electronic payments accounted for 85% of total retail payments in 2025, demonstrating accelerated digital adoption. Domestic consumption, particularly in F&B and fashion, remains strong and helps stabilize the sector, offsetting fluctuations in international tourism. New retail supply is increasingly integrated into mixed-use masterplans, with developers prioritizing F&B outlets as key footfall drivers. Major projects like The Avenues Riyadh, Westfield Jeddah, and Westfield Riyadh are set to open soon, adding significant space. Despite market shifts, rents for super regional and regional malls have remained stable, with landlords generally maintaining rates and not widely offering concessions. The focus for successful retail centers is now on creating walkable, community-centric spaces that prioritize wellness, luxury, and digital features.
Hospitality market performance reflects the impact of restrictions on international leisure movements and regional business travel, with year-to-date (YTD) declines in occupancy and RevPAR versus Q1 last year. The biggest impact has been felt in Riyadh and Damman, although Jeddah and Mekkah remain in positive territory across all metrics YTD, reflecting the positive impact of religious tourism demand. However, amidst sustained government support, the future supply pipeline continues to grow, with thousands of new keys under development across primary and secondary cities, with the hospitality sector remaining as a central pillar in Saudi Arabia’s ambition to attract 150 million annual visitors by 2030.

Industrial & Logistics continues to emerge as a key pillar of economic diversification. Demand for Grade A warehousing remains strong amidst supply constraints, driving rental growth across major hubs such as Riyadh and Jeddah. Strategic infrastructure projects, including logistics corridors and integrated supply chain developments, are further enhancing the Kingdom’s position as a regional trade and distribution hub. Despite operational challenges linked to global supply chain disruptions, long-term fundamentals remain highly positive, supported by e-commerce growth and industrial expansion.
Matthew Green, Head of Research at CBRE MENA, comments: Saudi Arabia’s real estate landsce continues to evolve at pace, responding to recent regulatory changes and shifting demand patterns. This is resulting in a growing divergence in sector level performance.

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Airbnb expands beyond stays with travel services, boutique hotels and FIFA experiences

<p>Image credit - PEXELS</p>Image credit – PEXELS

Airbnb has announced a significant expansion of its platform with the introduction of new travel services, boutique and independent hotel listings, AI-powered planning tools and exclusive FIFA World Cup 2026 experiences.

The company said the new offerings build on the launch of Airbnb Experiences and Airbnb Services introduced last year, as it seeks to position the platform as a broader end-to-end travel ecosystem beyond accommodation bookings.

Under the latest expansion, Airbnb will introduce several new travel services designed to simplify different stages of the travel journey. These include grocery delivery through a partnership with Instacart in select US cities, airport pickup services through Welcome Pickups in more than 160 cities globally, luggage storage via Bounce across 175 cities, and car rental integration directly within the Airbnb p.

The company is also expanding its Experiences portfolio with thousands of new activities across landmark tourism, culinary experiences and global sporting events. Among the highlights are exclusive FIFA World Cup 2026 experiences across six host cities, including watch parties and football training sessions hosted by former international football players.

Commenting on the announcement, Brian Chesky, co-founder and CEO, Airbnb, said:

Travel shouldn’t just be convenient. It should be meaningful. The best trips help you explore, learn, and come home a little different than when you left. That’s what we’re building at Airbnb.

As part of the update, Airbnb will also add thousands of boutique and independent hotels across 20 major global destinations including New York, Paris, London, Rome, Madrid and Singore. The company said the properties are being selected based on neighbourhood location, design and hospitality standards.

The platform is additionally rolling out several AI-powered tools aimed at improving trip discovery and customer support. New features include AI-generated review summaries, property comparison tools, shared itineraries for group travel and an upgraded AI-powered customer support assistant available in 11 languages.

Airbnb said the new homepage redesign will integrate stays, experiences and services into a unified interface, enabling users to manage multiple aspects of their travel plans from a single platform.

The company stated that some features, including car rentals, shared itineraries and additional p upgrades, will roll out progressively later this summer.

The announcement reflects growing competition among travel technology companies to build integrated travel ecosystems combining accommodation, mobility, experiences and personalised planning tools through AI-enabled platforms.

  • Published On May 21, 2026 at 03:13 PM IST

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FHS Saudi Arabia Pre-event feature: hospitality investment outlook

FHS Saudi Arabia Pre-event feature: hospitality investment outlook

FHS Saudi Arabia Pre-event feature: hospitality investment outlook

Saudi Arabia is set to deliver 358,000 new hotel rooms to meet rising tourism demand and prepare for major upcoming global events, unleashing a wealth of hospitality investment opportunities in the Kingdom.

Future Hospitality Summit (FHS) Saudi Arabia, taking place from 22-24 June at Mandarin Oriental Al Faisaliah in Riyadh, will bring together investors, developers, operators and policymakers at a defining moment for the region’s hospitality sector. Positioned as the Kingdom’s leading deal-making and investment platform, FHS connects cital with opportunity. The 2025 edition welcomed more than 1,100 industry leaders and generated over US$1.6 billion in business opportunities, reinforcing its role as a key deal-making forum. 254 investors attended FHS Saudi Arabia last year, managing $ 5.61 trillion in assets.

In the run up to the event, seasoned hospitality leaders share key insight on the opportunities, challenges and priorities for KSA investment.

With opinion from Dimitris Manikis, President, EMEA, Wyndham Hotels & Resorts; David Thomson, Senior Vice President – Development, The First Group Hospitality; Muin Serhan, Chief Executive Officer, Amsa Hospitality; and Dory Mouawad, Director of Operations at Ewaa Hotel Group.

The outlook
KSA is a clear example of a market where tourism development is anchored by a long-term national strategy. Through Vision 2030, Saudi has created a roadm for tourism growth, supported by infrastructure investment, regulatory reform and large-scale destination projects that expand tourism far beyond traditional gateway cities and create new hospitality markets, says Dimitris Manikis, President, EMEA, Wyndham Hotels & Resorts. While the region is currently navigating a period of uncertainty, KSA’s long-term fundamentals remain strong.
David Thomson, Senior Vice President – Development, The First Group Hospitality, is positive about KSA’s hospitality outlook beyond 2026. Expo 2030 and Vision 2030 initiatives are creating sustained momentum. As a third-party operator, we are investing heavily in growing our brand footprint, he says.

The big opportunity

While 75% of upcoming hotel rooms are in the luxury segment, a key opportunity for investment is midscale, experts believe.
Muin Serhan, Chief Executive Officer, Amsa Hospitality says: The biggest opportunity is scalable midscale in cities with real demand drivers. Well-positioned, efficiently operated hotels can deliver stable occupancy, repeat business, and strong returns without relying on luxury-rate assumptions.
Dimitris Manikis echoes this view, pointing out that the midscale and upper midscale segments represent the deepest demand pools globally, because they serve a broad range of travellers while offering development economics that are more accessible for investors.
For Dory Mouawad, Director of Operations, Ewaa Hotel Group, a big opportunity lies in extended-stay and mixed-use developments that cture long stay, corporate, and lifestyle demand with superior margins.

The challenges
Timelines and over-supply are among potential challenges facing the industry over the next few years according to David Thomson. Large development pipelines require careful phasing. If openings cluster too tightly in specific spots, performance can be pressured in the short to medium term, he says.

It’s a view shared by Muin Serhan, who adds that costs, timelines and staffing requirements can shift quickly, impacting returns more than most models assume.

The evolving model

When it comes to the evolution of hotel development models, franchising is at the heart of Wyndham’s model. We are seeing strong momentum toward asset-light structures, particularly franchising, which allows owners to maintain control of their assets while benefiting from brand recognition, global distribution systems, loyalty platforms and operational support, says Dimitris Manikis.

Dory Mouawad also believes that models are shifting toward asset light, flexible agreements with lighter management contracts, performance linked fees, and selective franchising.

The priorities

Investors prioritise resilience, yield and growth potential – or a mixture of all three – in today’s climate, experts say.

Muin Serhan commented: Investors still want growth, but they want it with resilience. They’re prioritising assets that perform through different cycles, not only during high-demand periods. That means strong location fundamentals, operational efficiency, and brands and operators that can protect margins and maintain quality at scale.

David Thomson adds: Today’s investors are looking for resilient business models that can withstand market cycles. Yield remains important, but operational flexibility and long-term growth potential are increasingly central to investment decisions.

The future-ready strategy

Technology? Resilience? Sustainable ROI? What will a future-ready hotel investment strategy look like in 2030?

For Dimitris Manakis, it’s a combination of disciplined development, strong brand partnerships and alignment with long-term tourism strategies – like KSA Vision 2030 – while ensuring owners benefit from global distribution, technology and loyalty ecosystems that drive consistent demand.

Muin Serhan says investors should back projects with proven demand drivers, flexible asset design, and operators who can protect margins, so performance remains strong in normal times, not only when markets are booming.

Dory Mouawad believes a future ready strategy is tech enabled, demand diversified, operationally lean, and built for resilient long term cashflow, an opinion echoed by David Thomson who cites disciplined cital allocation and a clear focus on sustainable ROI where supply and market fundamentals are carefully balanced.

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Expedia Group Unveils AI Travel Experiences at Explore 2026

Expedia Group Unveils AI Travel Experiences at Explore 2026

Expedia Group Unveils AI Travel Experiences at Explore 2026

Expedia Group announced at its Explore 2026 event an important expansion of its artificial intelligence strategy, including new AI-powered travel experiences, ecosystem partnerships and a new philanthropy initiative focused on sustainable and inclusive travel.

As competition heats up in the travel and AI spaces, the travel technology giant showed how AI is becoming key to the future of trip planning, booking and traveler engagement.

AI Takes Center Stage in Expedia’s Travel Strategy

Expedia Group announced new AI experiences to personalize, streamline and build trust in travel planning at Explore 2026. The company highlighted how generative AI and intelligent assistants are transforming the traveler journey from discovery to booking.

Chief AI and Data Officer Xavi Amatriain highlights the growing importance of trust in AI-driven travel experiences. Expedia also released new research showing that travelers want trustworthy, transparent, and personalized AI recommendations before booking.

Expedia Expands Its Global Travel Ecosystem

In addition to its AI announcements, Expedia Group expanded its travel ecosystem through new partnerships and technology integrations. These efforts aim to improve traveler experiences and create more partner growth opportunities.

The company is also positioning itself as more than a booking platform. Instead, it is building a wider connected ecosystem that includes hotels, airlines, creators, advertisers, and technology partners.

Expedia’s strategy combines AI personalization with its large travel marketplace data. The company says it processes about 1 billion travel searches a month, giving it strong visibility into global travel behavior and emerging tourism trends.

Expedia Trails Fund to Boost Sustainable Tourism

One of the biggest announcements at Explore 2026 was the launch of the Expedia Trails Fund, a new philanthropy initiative to help protect destinations and boost sustainable tourism.

The program underscores Expedia Group’s increasing emphasis on responsible travel and community impact, the company said. The initiative will help fund projects that protect natural environments, support local economies and increase accessibility for travelers, it said.

The move is part of Expedia’s broader sustainability and social impact efforts, including previous grant programs to improve equity and access in travel communities around the world.

Travel’s AI Race Intensifies

Expedia’s recent announcements come as travel companies are scrambling to embed generative AI into their customer experiences. AI-powered itinerary builders, smart booking assistants, predictive pricing, and automated customer support are becoming major competitive differentiators across the industry.

The company has also been expanding internal AI adoption. Reports indicate Expedia launched an AI playground that gives employees access to dozens of large language models for building internal AI agents and automation tools.

As AI continues transforming online search and digital commerce, travel companies are under pressure to create AI systems travelers can trust while maintaining strong customer engagement and direct bookings.

The Future of AI-Powered Travel

Expedia Group’s Explore 2026 event highlights how artificial intelligence is ridly becoming embedded in every stage of the travel experience. AI is now at the core of Expedia’s long-term strategic roadm, from conversational trip planning to ecosystem-wide personalization and sustainable tourism efforts.

As Expedia invests more heavily in AI research, automation and travel intelligence, it is positioning itself among the top tech-driven companies shing the future of global travel.

For more Breaking AI news visit:

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Minor Hotels Celebrates the Spirit of Shared Horizons This Africa Day

Minor Hotels Celebrates the Spirit of Shared Horizons This Africa Day

Minor Hotels Celebrates the Spirit of Shared Horizons This Africa Day

This Africa Day, Minor Hotels invites travellers to discover the richness and diversity of Southern Africa through a portfolio of distinctive properties spanning vibrant cities, remote wilderness, coastal esces and island retreats.

While Africa is often viewed through the lens of bush safaris and catching a glimpse of the Big Five from a Land Cruiser; the continent promises any number of extraordinary journeys. Today’s high-value travellers are increasingly seeking multi-destination itineraries that combine varied experiences into one seamless journey. From the dramatic coastlines of Mozambique to Mahé, from the waterways of Zambia to the cultural energy of Johannesburg and Windhoek, Minor Hotels presents journeys that connect travellers more deeply with the landsces, communities and heritage of each destination.

Across Southern Africa, Minor Hotels’ portfolio of twelve properties allows guests to move effortlessly between nature, culture, conservation and contemporary urban life. This spirit of connection reflects the essence of Africa Day, which celebrates unity, cultural pride and collective identity across the continent.

Iconic esces begin at Royal Livingstone Victoria Falls Zambia Hotel by Anantara, set on the banks of the Zambezi River within Mosi-oa-Tunya National Park. Guests can enjoy breakfast alongside roaming zebras and giraffes, take to the skies above Victoria Falls by helicopter, or step aboard the Royal Livingstone Express for a nostalgic rail journey inspired by a bygone era of opulence.

In Zimbabwe, Anantara Stanley & Livingstone Hotel offers an intimate gateway to conservation-led travel. Set within the Victoria Falls Private Game Reserve, the boutique property features just 16 suites, providing visitors with the opportunity to participate in the Black Rhino conservation programme that has existed for over two decades. Conscious visitors embark on guided game drives and walks with specialists that connect visitors to the reserve’s ongoing preservation efforts and wildlife heritage.

Further west, Anantara Tented Camp Kafue River opening this summer, offers a deeply immersive safari experience defined by privacy and remoteness. Nestled along the banks of Zambia’s life giving Kafue River, the camp features a limited number of luxurious tents designed to blend seamlessly into the surrounding landsce, placing guests at the heart of one of Africa’s most untouched wilderness areas.

Along Mozambique’s coastline, Anantara Bazaruto Island Resort delivers a contrasting vision of barefoot luxury. Set within an untouched archipelago, the resort offers marine exploration, coral reef discovery and expansive ocean views that define island seclusion serenity. Whilst Avani+ Barbarons Seychelles Resort introduces contemporary coastal esce, where relaxed beachfront living meets vibrant island culture, offering travellers a stylish yet unpretentious gateway to the Indian Ocean.

Urban experiences form an essential part of modern African journeys. Minor’s African city hotels such as Avani Gaborone, Avani Windhoek and NH Johannesburg Sandton position cities as dynamic cultural and economic hubs where heritage and modernity intersect. In Gaborone, travellers find a growing urban landsce where creativity and commerce converge.

Whether teeing off at the golf course, sipping cocktails with the locals or spinning the wheel at the casino, an air of glamour. Visit the cultural monuments of Windhoek before admiring striking views from the sky deck over a meal at Stratos. In the heart of the cosmopolitan Sandton district, NH Johannesburg Sandton is the perfect address for holidaymakers to enjoy high-end shopping in Africa’s richest square mile and watch live theatre.

Together, these properties reflect a more contemporary perspective on African travel, shed not by a single narrative, but by contrast, connection and cultural depth. This Africa Day, Minor Hotels celebrates the spirit of a continent defined by diversity, heritage and shared experiences, inviting travellers to engage with Africa in all its modern expressions.

Discover Africa’s most exceptional destinations with Minor Hotels Africa:

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