TravelNews
Travelport and Cognizant Bring Claude AI to Travel Platforms
The new Travelport Cognizant AI partnership is a significant step for both companies. Travelport is taking a significant step into AI-enabled travel technology through a new collaboration with Cognizant. The companies will incorporate Anthropic’s Claude AI into Travelport’s retail and distribution platforms.
The partnership is designed to help fast-track the rollout of artificial intelligence tools across Travelport’s ecosystem. This includes services used by airlines, hotels, travel management companies, online travel agencies and retail travel agencies.
It represents another big step for the travel industry to automate bookings, servicing and workflows with AI.
Travelport Ts AI to Refresh Travel Retail
Travelport, the global travel technology company, is teaming with Cognizant to deploy Claude AI across its platforms. The goal is to speed up travel retailing, make it smarter and less dependent on manual workflows.
The collaboration will focus on embedding AI cabilities into Travelport’s existing technology stack. As a result, these tools are expected to help travel sellers offer more relevant options. They will simplify servicing processes and automate repetitive tasks that often slow down agents and travel management companies.
This is all the more important as the complexity of travel distribution increases. Agencies today often need to manage multiple content sources, airline offers, hotel inventory, fare rules, exchanges, refunds, and disruption scenarios. AI could help simplify that process by identifying the most useful information faster.
How Claude AI Will Be Used in Travelport’s Platform
Under the partnership, Anthropic will provide the AI models and tools, while Cognizant will contribute engineering and implementation support. Together, the companies will work to bring AI cabilities into Travelport’s retail and distribution systems.
One of the most important areas of focus is Travelport Trip Services. This is the company’s platform for bookings, exchanges, refunds, and servicing.
Travelport is adding AI to those workflows to help travel agents and travel management companies work more efficiently. For example, automation will help by automating exchanges, assisting with rebooking, or helping agents find better options for travelers when plans change.
AI Could Cut Manual Tasks for Travel Agencies
Travel agencies and travel management companies are expected to be among the first beneficiaries of the partnership.
Travelport said the AI tools could help remove manual work by surfacing relevant travel options quickly. Rather than spending time searching across systems and manually comparing alternatives, agents may be able to rely on AI-assisted workflows to identify the best choices faster.
This could be particularly useful during disruptions where timing and accuracy are critical. For example, an AI-powered tool could assist agents in finding routes with a lower risk of disruption for business travelers. This would give them more informed recommendations.
Disruption Intelligence Becomes a Key AI Feature
One of the most notable planned features is what Travelport describes as disruption intelligence embedded into workflows.
In practical terms, this means AI could help travel sellers evaluate potential travel issues before they affect the customer. For business travel, this could be a major advantage. A corporate agent might use AI to compare routes not only by price and schedule, but also by the likelihood of delays, cancellations, or operational disruption.
As travel demand grows and travelers expect faster service, AI-powered disruption intelligence could be a competitive advantage. This is true for agencies and travel platforms.
Why the Travelport Cognizant AI Partnership Matters
The Travelport Cognizant AI partnership is part of a larger trend in the travel industry. Big technology companies are no longer treating AI as an experimental feature. Instead, they are building it into the core travel infrastructure.
The deal could help Travelport to modernize the way agencies, suppliers and travel platforms interact with travel content. For Cognizant, it further cements its standing as a technology services partner helping companies to ply AI at enterprise scale.
The partnership also highlights the growing role of large language models in travel operations. While consumer-facing AI travel planning tools have attracted attention, the bigger transformation may hpen behind the scenes. There, AI can improve bookings, servicing, exchanges, and disruption management.
Customer-Facing AI Features Expected This Year
Travelport said customer-facing cabilities from the partnership are expected to become available this year.
That timeline suggests the companies are moving quickly to bring AI features from development into real-world use. If these tools prove successful, agencies may be able to increase productivity, reduce service costs and provide faster travel-related responses.
The travel industry has long struggled with fragmented systems, complex content and time-consuming servicing tasks. AI could help solve some of those pain points by making disconnected data and workflows smarter and more automated.
AI is becoming increasingly central to the future of travel technology
Travelport CEO John Mangelaars said AI is already transforming the travel technology industry. He stressed that companies that move the fastest and most intelligently will help she the next era of travel technology.
That view reflects a sense of urgency among travel platforms to get on board with AI before competitors gain the upper hand. As AI tools become more cable, travel companies are seeking ways to ply them not only to search and recommendations, but also to operational efficiency and better customer service.
The Travelport Cognizant AI partnership is another example of how travel infrastructure is increasingly being constructed around artificial intelligence.
What This Means for Travel Agents and Travelers
For travel agents, perhs the biggest change will be less manual work and faster access to relevant information. AI-powered tools could help agents make better decisions, rebook trips faster, and handle complicated travel disruptions more efficiently.
Benefits for travelers include faster service, better routing suggestions and easier handling when plans change.
AI will not replace the need for human expertise in travel. However, it could be a valuable assistant to agents who have a lot of bookings, changes and customer requests to deal with.
The Bottom Line
Travelport’s partnership with Cognizant to deploy Claude AI is a major step forward for AI-enabled travel retailing. By incorporating artificial intelligence into booking, servicing, disruption intelligence and travel distribution workflows, Travelport is setting itself up for a future in which AI will play a larger role in how travel is sold and managed.
The use of AI across the travel industry is accelerating, and partnerships like this could help define the next generation of travel technology platforms.
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TravelNews
Delfins Beach Resort Bonaire Launches Summer Offer With $250 Average Nightly Rate & Daily Breakfast
As travelers begin securing summer vacations ahead of seasonal price increases, Delfins Beach Resort Bonaire, part of the Hilton Testry Collection, has introduced a limited-time summer offer featuring Studio accommodations at a cped average nightly rate of $250, including daily breakfast, for stays through September 15, 2026. The offer is available through the Hilton’s dedicated booking link.
Set outside the hurricane belt in the southern Caribbean, Bonaire continues to emerge as one of the region’s most compelling warm-weather destinations for travelers seeking a more authentic and less commercialized Caribbean experience. Long celebrated for its pristine marine life and protected landsces, the island offers a blend of outdoor adventure, cultural depth, and a relaxed pace of life increasingly resonating with travelers looking to avoid overcrowded destinations.
This summer, Bonaire’s cultural calendar will feature a variety of culinary and community-driven experiences including the inaugural Bonaire Food Truck Festival on June 6 at Isidel Beach Park, bringing together local food trucks, live music, and Caribbean flavors in an open-air setting. The island will also host Bonaire Culinary Week Spring Edition 2026 from May 21 through June 4, showcasing curated menus and signature dishes across more than 20 participating restaurants, alongside longstanding cultural events such as Nos Zjilea in Rincon and Taste of Bonaire in downtown Kralendijk, celebrating the island’s local traditions, arts, live performances, and diverse cuisine.
Beyond its cultural offerings, Bonaire remains one of the Caribbean’s leading destinations for outdoor adventure and conservation-focused travel. Home to the renowned Bonaire National Marine Park — one of the region’s oldest protected marine reserves — the island offers more than 80 shore-accessible dive sites alongside world-class snorkeling, kayaking, paddleboarding, windsurfing, kiteboarding, hiking, cycling, and caving. Travelers can also participate in sustainability-driven experiences including reef restoration initiatives, sea turtle conservation programs, and tree planting efforts on Klein Bonaire.
Serving as an ideal home base for exploring the island, Delfins Beach Resort is set along an unspoiled stretch of coastline just minutes from many of Bonaire’s top attractions. The 148-room oceanfront resort blends contemporary design with a laid-back rhythm, offering spacious artment-style accommodations, two pools, a beach spa, private beach, and multiple dining outlets—including the acclaimed Brass Boer Bonaire, led by the team behind the three-Michelin-starred De Librije in the Netherlands and recently named Caribbean Restaurant of the Year 2026.
A standout feature of the resort is its on-site Delfins Diving center powered by Dive Friends Bonaire, offering guided dives, equipment rentals, certifications, and complimentary introductory pool dives for first-time divers. Guests can also take advantage of the resort’s Stay & Drive offering featuring Suzuki Jimny vehicles, allowing travelers to independently explore Bonaire’s beaches, national parks, and hidden coastal landsces.
Bonaire is easily accessible through nonstop flights from Miami, New York, Atlanta, Houston, and Toronto, making the island an increasingly attractive option for North American travelers seeking a more relaxed Caribbean experience this summer.
For more information or to book the seasonal offer, visit Delfins Beach Resort Bonaire.
TravelNews
ATLANTIS PARADISE ISLAND, THE BAHAMAS COMMEMORATES WORLD OCEAN MONTH
In honor of World Ocean Month this June, Atlantis Paradise Island is highlighting new milestones from Atlantis Blue Project Foundation (ABPF), the resort’s nonprofit 501(c)3 organization dedicated to protecting marine species and their habitats. Recent achievements include the ongoing curation of The Bahamas’ first Coral Gene Bank, the arrival of a critically endangered sea turtle following a 2,700-mile rescue, and new guest programming designed to deepen understanding of marine conservation in The Bahamas and beyond.
Over the past 20 years, ABPF has supported scientific research, habitat restoration, and community outreach focused on coral reefs, mangroves and marine life. Together, Atlantis and ABPF have helped rescue, rehabilitate, and release more than 7,500 sea turtles, invested over $5 million in coral reef research and restoration, and contributed to the protection of more than 1.4 million acres of marine habitat.
Marine conservation is in our DNA and World Ocean Month is the perfect time to celebrate with our team members and guests, said Audrey Oswell, President and Managing Director of Atlantis Paradise Island. For decades, we’ve been actively involved in ocean research, rescue and education through the Atlantis Blue Project Foundation. Our efforts not only protect marine species and their habitats, but our work helps us inspire guests to be as passionate as we are.
Advancing Coral Research and Reef Restoration
One year after opening, The Bahamas Coral Gene Bank at Atlantis Paradise Island remains a cornerstone of the country’s reef conservation efforts. The bio-secure facility is the first of its kind in The Bahamas and preserves coral species, supports propagation, and strengthens reef restoration in response to rising ocean temperatures and disease.
The Gene Bank can house up to 600 mature coral colonies, along with smaller fragments and juvenile corals, safeguarding the genetic diversity essential for long-term restoration. It currently protects 15 species, including Elliptical Star Coral, Pillar Coral, Maze Coral, Boulder Brain Coral, and Grooved Brain Coral.
Atlantis Paradise Island has also established The Bahamas’ first Sea Urchin Nursery, a pioneering project funded by ABPF to explore how algae-eating long-spined sea urchins (Diadema antillarum) can support coral reef recovery. Led by Jim Brittsan of Sustainable Ocean and Reefs (SOAR), the program raises juvenile urchins in a natural ocean environment designed to prepare them for successful release onto coral reefs.
Rescue, Rehabilitation and Release: Expanding Impact
Atlantis remains the only Marine Mammal Stranding Response Facility in The Bahamas, providing critical care for stranded marine animals throughout the Americas. Recent efforts include the rehabilitation of Lucky, a critically endangered Kemp’s ridley sea turtle rescued after being cold stunned in Nova Scotia and transported 2,700 miles to Atlantis for continued veterinary care. Lucky’s recovery underscores the importance of coordinated rescue networks and specialized rehabilitation expertise.
For the past 17 years, Atlantis and ABPF have supported the Sea Turtle Conservancy’s Tour de Turtles, a satellite- initiative that advances sea turtle research and public education. This year, Atlantis is sponsoring an endangered adult female leatherback turtle from Soropta Beach, Panama.
Marine Research in Action: The Return of Manta Rays
Atlantis Paradise Island recently welcomed Kronos, a young Atlantic manta ray (Mobula yarae), to the ocean-fed Ruins Lagoon, marking the resort’s first manta ray in more than four years. The newly identified species is found in tropical and subtropical Atlantic waters and is believed to reach up to 20 feet, making it one of the largest rays in the Atlantic.
The resort was the first facility in the Western Hemisphere to display manta rays and has now cared for 15 individuals as part of its ongoing research and conservation efforts. Estimated to be one to two years old with a six-foot wingspan, Kronos will contribute to research on manta ray growth, behavior, and migration before being released.
Protect and Preserve: Supporting Critical Coastal Ecosystems
To help protect and preserve Bahamian wetlands, Atlantis Paradise Island propagates and grows mangroves throughout its estuaries and lagoons, supporting critical coastal ecosystems that help protect shorelines, improve water quality and provide habitat for marine life. Since 2010, Atlantis has donated more than 8,000 young mangrove trees to nonprofit partners including The Bahamas National Trust (BNT), helping expand and restore mangrove habitats across The Bahamas while contributing to research on how mangroves can better withstand hurricane threats and strengthen coastal resilience. Guests can observe mature mangrove trees throughout the resort, including at Predator Lagoon, Estuary Lagoon and Ruins Shallows at The Royal, as well as mangrove nurseries at both Predator Lagoon and Dolphin Cay, where young propagules are nurtured into new plants.
Connecting Guests to Conservation
Atlantis continues to expand how guests engage with marine life through Flippers, Fins and Feathers, a new experience at Dolphin Cay, the resort’s 14-acre marine habitat and rescue and rehabilitation facility. The guided program introduces guests to dolphins, sea lions, and macaws while offering behind-the-scenes access to Atlantis’ veterinary and animal care operations.
The resort is accredited by the Association of Zoos and Aquariums (AZA) and has earned Global Humane Certified™ status, reflecting its adherence to rigorous standards for animal welfare and care. These distinctions support Atlantis’ responsibility in caring for more than 250 species while contributing to conservation efforts on-site and in the field.
Atlantis Paradise Island continues to invest in conservation initiatives that combine research, education, and guest engagement, helping foster deeper connections to the marine ecosystems of The Bahamas.
To learn more about these conservation initiatives and the guest experiences designed to bring immerse, educate and inspire, please visit Atlantis Paradise Island.
TravelNews
Travelport, Cognizant and Anthropic partner to build AI-driven travel technology ecosystem
Travelport, Cognizant and Anthropic have entered into a strategic collaboration aimed at transforming travel technology infrastructure for the AI era. The initiative will see the deployment of Anthropic’s Claude AI models across Travelport’s travel retailing and distribution platforms to modernise software development, testing and operational workflows.
The partnership is designed to address growing structural challenges within the travel industry, where legacy booking systems are increasingly struggling to keep pace with evolving traveller behaviour and AI-driven search experiences. The collaboration seeks to bridge the g between conversational AI-based travel planning and real-time transactional booking systems.
Under the initiative, Cognizant will support Travelport’s AI transformation by integrating Claude into engineering platforms and development processes, enabling AI-assisted code generation, automated test creation and pull-request review cabilities. Anthropic’s large-context AI models will also be used to analyse Travelport’s complex codebases and streamline enterprise-scale software modernisation.
The companies stated that the collaboration is intended to accelerate AI-led innovation for airlines, hoteliers, travel management companies (TMCs) and online travel agencies globally, while embedding intelligent automation across Travelport’s platform ecosystem.
For travel agencies and TMCs, the platform is expected to automate several manual processes currently handled by agents, including itinerary management, rebooking, exchanges and disruption monitoring. The system will also provide predictive intelligence cabilities, allowing agents to identify routes with lower disruption risks and improve operational efficiency.
For online travel agencies, the collaboration aims to address limitations in current booking infrastructure that cannot effectively interpret conversational AI-based travel requests. Travelport’s MCP-based architecture will enable AI-generated travel queries to connect directly with live inventory and booking systems, converting conversational planning into confirmed bookings.
Ravi Kumar S, CEO of Cognizant, said the partnership reflects the growing need for enterprises to modernise how technology infrastructure is built and scaled. John Mangelaars, CEO of Travelport, said AI is already reshing travel technology and added that the collaboration combines Anthropic’s AI cabilities, Cognizant’s engineering expertise and Travelport’s global distribution infrastructure.
Mangelaars also highlighted Anthropic’s development of MCP, the protocol that allows AI agents to interact directly with external systems and datasets, calling it a key factor in the collaboration. He added that reliability, safety and controllability remain critical in travel due to the sensitivity of customer data and the operational impact of errors.
The initial implementation will focus on Travelport Trip Services, which manages bookings, exchanges, refunds and servicing functions. The work is being developed on Travelport’s cloud-native platform, with the first customer-facing cabilities expected to launch later this year.
Rich O’Connell, Head of Alliances at Anthropic, said the collaboration reflects how AI reasoning cabilities can support complex enterprise modernisation projects, particularly in infrastructure-heavy sectors such as travel.
The initiative also extends the broader strategic partnership between Cognizant and Anthropic announced in November 2025 and aligns with Cognizant’s wider AI Builder strategy focused on scaling enterprise AI adoption across industries.
TravelNews
ANA and Los Angeles Dodgers Celebrate Championship Season with Exclusive In-Flight Collectibles
All Nippon Airways (ANA), Jan’s largest airline and SKYTRAX 5-Star recipient for 13 consecutive years, today announced a new series of exclusive ANA and Los Angeles Dodgers collectibles for passengers on select flights departing from Los Angeles. The promotion celebrates the Dodgers’ back-to-back World Championship titles and ANA’s long-standing connection with the city.
From May 22 through September 30, 2026, all passengers on ANA flights from Los Angeles to Tokyo will receive a limited-edition commemorative pin. Two unique designs will be available at different times throughout the promotional period, each featuring the iconic ANA and Dodgers logos, alongside the coveted Back-to-Back World Champions emblem and a Jan-inspired baseball jersey.
Additionally, from June 15 to September 30, 2026, Business Class passengers will receive a miniature Dodgers helmet, just like those enjoyed as a dessert container by fans at UNIQLO Field at Dodger Stadium. The special souvenir, which also features the ANA and the Back-To-Back World Champions logos, is a keepsake for passengers to take home.
This year, as we celebrate the 40th anniversary of our first international flight to Los Angeles, we are thrilled to deepen our partnership with the Los Angeles Dodgers, a team that embodies excellence and a championship spirit, said Tomoji Ishii, Member of the Board, Executive Vice President, Chair of CX Strategy Committee, Sales & Marketing, Customer Experience at ANA. Baseball has a unique power to connect cultures, and we are honored to offer our passengers a special piece of the Dodgers’ historic achievement to carry with them to Jan, celebrating the rich baseball heritage that connects our two nations.
The partnership extends beyond the in-flight experience, with ANA signage featured behind home plate and on the outfield wall at UNIQLO Field Dodger Stadium. ANA branding also pears on the team’s backdrop for select media interviews during games, and ANA serves as the presenting partner of select promotional stadium giveaways.
Offering these exclusive, championship-themed items is a wonderful way to bring that spirit to life for fans and travelers alike, celebrating our shared commitment to an exceptional experience, said Lorenzo Sciarrino, SVP of Global Partnerships, Los Angeles Dodgers. We look forward to welcoming ANA passengers to UNIQLO Field at Dodger Stadium and sharing the excitement of Back-to-Back World Championship baseball with fans around the world.
ANA began non-stop service to Los Angeles in 1986 and operates three roundtrips daily between Los Angeles and Tokyo.
TravelNews
Air Canada Foundation Publishes 2025 Impact Report
The Air Canada Foundation today released its 2025 Impact Report, outlining the meaningful difference it made in communities across Canada through its charitable partnerships, fundraising initiatives and the engagement of Air Canada employees countrywide.
Through its programs and collaborations with Canadian-registered charities, the Foundation remains committed to improving the health and well-being of children and youth. Its work is guided by three core pillars: Health, supporting pediatric hospitals and community organizations to improve health outcomes; Protection, addressing socio-economic adversity and the impacts of trauma so children can experience a healthy childhood; and Dreams, fostering hope and resilience for seriously ill, impoverished or vulnerable children.
In 2025, the Air Canada Foundation continued to strengthen its impact for children and families across the country, something we, at Air Canada, are all deeply proud of, said Michael Rousseau, President and Chief Executive Officer at Air Canada. A heartfelt thank you to our steadfast partners, generous donors, dedicated Air Canada employees and retirees who play an essential role in helping us deliver meaningful support where it is needed most.
Our 2025 impact report reflects what becomes possible when compassion and collaboration come together, said Louise-Hélène Sénécal, Chair, Air Canada Foundation. Across the country, we are proud to support children and youth in accessing essential medical care, feeling safe and supported, and experiencing moments that open new possibilities. I’d like to thank our previous Chair, Priscille LeBlanc, for her commitment, vision and leadership, which helped make this year’s success possible. I look forward to carrying this work forward, alongside our dedicated partners, donors, employees and volunteers, who continue to support children and youth in reaching their full potential.
In 2025, the Foundation raised $2.1 million, including $1.3 million net from its annual fundraising golf tournament. It also raised 42 million Aeroplan points, with 27.5 million donated during Aeroplan’s annual Points Matching Week. These points fuel the Foundation’s Hospital Transportation Program, which helps connect sick children to essential medical care across Canada. Nearly $1.8 million was invested directly into communities countrywide.
The Foundation also responded to eight humanitarian crises, supporting peals, donating airline tickets and helping deploy three humanitarian partners and networks for emergency response.
Working alongside 473 charitable partners, the Foundation delivered programs that directly supported children and families. In 2025, it:
hosted seven Autism Aviation Day events, supporting more than 130 families as children on the autism spectrum experienced the full pre-flight process in a supportive environment
provided 605 trips through the Hospital Transportation Program to help children access essential medical care
realized 1,113 dreams for children and youth
supported more than 550,000 meal deliveries to address food insecurity
Air Canada employees continued to play a vital role in advancing the Foundation’s mission. In 2025, employees donated more than $70,000 and over 900 employees volunteered at 28 events across the country.
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